Delete your account

In the app

1. Open the Oak & Chisel app and sign in.
2. Go to Account, then tap Delete account.
3. Read what will be deleted, type DELETE to confirm, and tap Delete my account.

Your account is deleted straight away and you are signed out on every device.

Without the app

If you no longer have the app, or cannot sign in, email hello@oakandchisel.co with the subject “Delete my account”. Send it from the email address you signed in with, or tell us your name and mobile number so we can find your account. We will delete it and reply to confirm. We will not ask you for a reason.

What is deleted

• Your profile: your name and language
• Your sign-in methods (Sign in with Apple or Google)
• Your devices and signed-in sessions

What we keep

• Signed contracts, invoices and payments
• The record of what was done in the app, kept for security
• Your acceptance of our terms, kept as legal evidence

We keep these for as long as we may need them for the work and to deal with anything arising from it, including our legal and tax obligations. If you share a home's account with someone else, their access and that home's records stay with them.

More about your information

Our privacy page explains what we collect and why.